Subscription Policy
Some items in our store may be offered as a subscription, a pre-order, or a try before you buy option. This policy explains how you can change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries based on the subscription duration and frequency you select at checkout.
Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew, you may cancel the subscription before the renewal date.
You can cancel or change your subscription at any time. Your order confirmation emails include links that allow you to manage your subscription directly.
Please see our Refund Policy for more details on returns and refunds.
Pre-Orders
When you purchase a pre-order, you are buying a product that is currently out of stock or not yet available. We may collect no payment or a partial deposit at checkout, store your payment method, and charge the full or remaining balance at a later date when the order is fulfilled.
You may cancel a partially paid pre-order as long as it has not yet been fulfilled. Once a pre-order has been fulfilled, it cannot be canceled, but you may request a full or partial refund in accordance with our Refund Policy.
Try Before You Buy
When you purchase a try before you buy item, we will authorize your payment method before fulfilling the order. You will be given a specific time period to decide whether you want to keep the item.
If the item is not returned within the allowed time period, your payment method will be charged for the full purchase amount.