Help & Support

Get help with our apps, your account, orders, or anything else. We're here to help.

What do you need help with?

Select a topic to find answers or scroll down to contact us

App & Streaming

Issues with our iOS, Android, or Roku apps

  • Video won't play or buffers constantly
  • App crashes or freezes
  • Can't find episodes
  • Casting to TV not working

Account & Login

Sign in, password, and account issues

  • Can't sign in to my account
  • Forgot password
  • Update email or profile
  • Delete my account

Shop & Orders

Order status, shipping, and returns

  • Track my order
  • Shipping questions
  • Returns and exchanges
  • Payment issues

Magazine & Content

Digital magazine and article access

  • Can't view magazine
  • PDF download issues
  • Missing content
  • Newsletter not arriving

Frequently Asked Questions

Quick answers to common questions

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